Concordium - Partial interruption of identity issuance – Incident details

Partial interruption of identity issuance

Partial outage
Started almost 3 years agoLasted about 17 hours


Identity Providers

Partial outage from 1:22 PM to 6:47 AM

  • Resolved

    Desktop wallet version 1.1.6 has been released for Windows as well, resolving the identity issuance issue.

  • Identified

    The new version 1.1.6 of the desktop wallet that fixes the issue has been released for MacOS and Linux.

    The Windows version will be available shortly and an update will be posted here.

  • Identified

    We have identified the issue and are working on an update to the desktop wallet to fix it.

  • Investigating

    We are currently experiencing an issue with identity creation via the newly released desktop wallet. Identity creation fails immediately after identity verification.

    We are investigating the cause of the issue together with the identity provider.

    Identity issuance via the mobile wallets is expected to work.